Q1) Why Use TeleRAD IT?
A1) The TeleRAD IT software and service package is designed to be your best value in virtual radiology PACS alternatives. Our software and services cost a fraction what it would cost your organization to buy a complete teleradiology PACS system for your organization. Our package includes hosting, system monitoring, 24/7 IT support, training, and maintenance updates. By comparison, the software offerings in the marketplace offer you only a fraction of the required solution components. With TeleRAD IT you will never be left holding an outdated software solution again because our virtual radiology solutions are self-updating via your installed web connection.
Q2) Can the TeleRAD IT solution connect multiple facilities at once?
A2) Yes. Using our secure teleradiology solution, you can connect multiple hospitals, clinics, image centers, orthopedic centers, or other facilities via just one instance of our web based platform. This allows your remote reading physicians or in house doctors to perform reads as efficiently as possible, all while collaborating across our secure network. Wherever your physicians are, they’ll have the ability to perform their virtual radiology tasks anywhere they have web access.
Q3) What is a dynamic worklist?
A3) The TeleRAD IT solution provides the most user friendly worklist available. With a single glance, your staff will know how many cases need to be read from each facility, as well as the status of each case. As soon as another physician accesses a case, the interaction is noted on the worklist in real time.
Q4) Do you provide clerical Support Services?
A4) Yes. Using our (optional) clerical services, we can turn your evening call from drudgery into an uninterrupted pleasant experience.
Q5) Will I still have to pull down cases from the web?
A5) No. Using TeleRAD IT's solution, you will never have to wait to pull down cases again. All active cases are automatically made available when you login to the system.
Q6) What is your customer service response time?
A6) All of our systems are constantly monitored. Senior level engineer support is only a phone call away.
Q7) How does TeleRAD IT reduce our teleradiology costs?
A7) Because our platform uses a pay-per-case model it significantly reduces the overall cost of your implementation by saving you from the expense and commitment of on-site hardware, software and network architecture. Instead you get a variable cost model that adapts to your workflow needs, built on a web-based platform that allows for easy data access from anywhere. Even better, there is no cost for future application upgrades, which means that frustrating and costly investments in potentially outdated technology will be a thing of the past for your IT team. The bottom line? A much lower total cost of ownership and an industry leading solution that evolves with your team.
